Patient bookings, finance, marketing, clinical letters — joined to the same audit log + RBAC + tenant boundary as your compliance core. The full patient lifecycle, end to end.
Setmore by default. Cliniko / Semble / Google Calendar via adapters. Slot availability + appointment creation + cancellation routed uniformly.
Per-room availability with conflict detection. Equipment booking joined to clinician diary. Equipment maintenance schedule emits Safe + Effective evidence.
Each clinician sees only their own diary by default. Reception sees the full grid. Locum cover marketplace: sickness call-in auto-texts the bank list with the open slot.
Patient payments flow direct to each tenant's connected Stripe account. CliniManage takes an application fee. Stripe Standard or Express, your choice.
Xero / QuickBooks / Sage adapters. Daily revenue + receivables sync. Engine Room dashboard shows live P&L with plan-versus-actual variance.
Outbound link from every employee profile to your BrightPay Cloud tenant. Payroll stays in your existing tool; we don't reinvent it.
Every lead in the pipeline carries its source (quiz, blog, corporate enquiry, etc.). Track conversion + revenue per source to within £1.
Per-service margin analysis: cost (e.g. Randox panel) versus retail versus computed margin. Inline editing, CSV export, alerts on negative-margin services.
Live view of Stripe pending balance + outstanding receivables from Xero + cash float. The number that actually matters at the end of each month.
MailerLite / Mailchimp / SendGrid via adapters. Per-tenant API keys. Audit log of every send. Draft campaign mode for high-stakes broadcasts (no auto-send of marketing blasts).
Phone numbers from forms + Setmore export, opt-in state per contact. Export the opted-in list to your WhatsApp Business app. Compliant by default — explicit consent required.
Doctify / Google Business / Trustpilot adapters. Recent reviews + rating + sentiment surface to the marketing panel.
Per-clinician brand page with structured-data JSON-LD baked in. Practitioner SERPs Google understands.
Campaign log: every promo, audience, channel mix, results. Lead pipeline filters by campaign so ROI is per-campaign visible.
Every form submission lands here automatically: quizzes, blog leads, corporate enquiries, consultant bookings, Setmore enquiries. Kanban board with manager-level visibility.
Server-side PDF generation. Medesk Google Sheet patient autocomplete. HMAC-signed secure download link emailed to the GP. Audit trail of every send.
Per-tenant Randox catalogue with cost-versus-retail margin tracking. TDL catalogue with 130+ curated tests + tiered markup + £29 floor + paediatric cutoff.
In-house records for clinics without an EMIS / SystmOne. For those with a PMS, we integrate via the patient-records adapter — never replace.
Bookings, finance, marketing, clinical — joined to your compliance core through the same evidence stream + RBAC + audit log.