The complete clinic OS — record, booking, billing & governance

The operating system for inspection-ready clinics — now with the complete patient record.

CliniManage runs the whole clinic on one audit trail: a full electronic health record — problem list, medications with allergy & interaction checking, prescribing, vitals, immunisations, consent, referrals, results and letters — plus online booking, the patient portal, invoicing and insurer billing, all wrapped in the CQC evidence engine that made compliance our wedge. Every action a clinician takes becomes inspection evidence under the right KLOE — so by the time the inspector arrives, your pack writes itself.

✓ No credit card to start · ✓ Sandbox in your brand · ✓ Cancel any time
Trusted by independent UK healthcare providers
5
CQC KLOEs auto-evidenced
Safe · Effective · Caring · Responsive · Well-led
6
UK regulators synced daily
GMC · NMC · HCPC · GDC · GPhC · GOsC
11
Pluggable integrations
Bring your own stack
<60 sec
Self-serve signup
Sandbox in your brand
Built around CQC Outstanding governance

Most software treats compliance like an enterprise upsell.
We start there.

Every CliniManage plan — even the £149 starter — ships the full compliance core. HR, marketing, bookings and finance layer on when you're ready. The £999 Group tier adds the AI Copilot, predictive evidence assembly, and multi-clinic roll-up.

Inspection-ready

CQC evidence engine

Every HR / training / audit / incident / policy event auto-tags with the KLOE it evidences. Generate the inspection pack in a single click — pdf-lib backed, branded to your clinic.

Daily sync

Regulator registration

Daily GMC / NMC / HCPC / GDC / GPhC / GOsC register check for every clinical staff member. Expired, suspended or revoked registrations trigger immediate Safe + Well-led evidence and a manager alert.

Reg 20

Duty of Candour workflow

Moderate-or-above harm incident → AI-drafted notification letter (Claude Opus 4.7) → human reviewed → patient acknowledged → outcome shared. Every stage emits Caring + Well-led evidence.

90/30/7 day

Renewal ladders

DBS, professional registrations, mandatory training expiries all chase themselves. Hard-stop alert to the registered manager at 7 days — no clinical work without renewal.

PDCA

Clinical audit cycles

Plan → Do → Check → Act state machine. Completed audits auto-emit evidence under your configured target KLOEs (default Effective + Safe). Mandatory + bespoke cycles, side-by-side.

DSPT

NHS DSPT generator

Scans the CQC evidence stream + policy register + audit cycles to draft each mandatory assertion. Submitter reviews + signs off. Saves the registered manager a week of work per year.

How it works

Three steps from spreadsheet hell to inspection-ready.

1
Sign up + provision in 60 seconds

Tell us your clinic name, admin email + chosen subdomain. We spin up a sandbox in your brand, seed the UK clinic policy + training catalogue, and email you the admin invite.

2
Import your roster + connect your stack

Bring your staff list (CSV or one-click). Pick your payment processor (Stripe / Square / GoCardless), email tool (MailerLite / Mailchimp / SendGrid), booking system (Setmore / Cliniko / Semble). The platform routes through whichever you pick — no migration story.

3
Watch evidence accumulate

Every HR write, every audit, every workflow step tagged for the right CQC KLOE. The Inspection Readiness panel shows your live score; the Compliance Copilot answers "are we ready?" with cited sources.

The Outstanding Loop

Governance that captures vs governance that improves — that's the difference.

CQC inspectors can tell the difference between a clinic where the loop closes and one where it doesn't. Two homecare services rated Outstanding in May 2026 were both Outstanding in the same two domains: Caring + Well-led. The other three were "Good". That ratio is the signal — and it comes from a single behaviour: closing the loop.

Incident
or complaint
Analysis
root cause + trend
Change
policy / training
Embed
tell every clinician
No recurrence
prove it stuck

CliniManage closes every step of this loop automatically. The audit trail proves it.

✓ Outstanding patterns

What CliniManage does for you, automatically

  • Incidents analysed for trends · Compliance Copilot surfaces patterns across complaints + incidents over time, not just a list
  • Staff feel safe to speak up · The Concerns & Complaints panel + Workflow engine make every voice traceable
  • Healthcare partners aligned · Clinical letter composer + secure-doc transfers + audit-trailed comms
  • Relationships protected · Duty of Candour workflow captures the human side of every notifiable event
  • Improvements stick · Every change emits Well-led evidence. The audit trail proves the embed actually happened

✗ Inadequate patterns

What CliniManage stops you doing

  • Audits capture but don't change · PDCA cycles require an Act step before they emit evidence. No half-finished audits.
  • Weak incident learning · Trend analysis runs on the whole incident corpus. Recurring issues surface immediately.
  • Leaders not visible enough · People Analytics + the Implementation Tracker show who's actually driving change vs writing notes.
  • Safeguarding not disclosed · Statutory notifications register makes it impossible to forget a notifiable event.
  • Paperwork ≠ practice · Mandatory training matrix shows who's actually trained — not just who has a certificate in the cupboard.
Three questions for every governance meeting

Answer these honestly and you're closer to Outstanding than you think.

Every CliniManage tenant gets these as Compliance Copilot quick-prompts. The Copilot answers from your live evidence stream — not vibes.

1

What did we change last month because of an incident, complaint, or audit finding?

Copilot scans your evidence stream + workflow transitions in the last 30 days and surfaces the specific changes — policy updates, training refreshers, process tweaks — that were triggered by a Caring or Well-led signal.

2

Where's the evidence the change is actually working?

Copilot cross-references the change with subsequent incidents + complaints in the same category. Data. Observation. Feedback. Not vibes.

3

Does every clinician in the field know about the change?

Copilot cross-checks against the mandatory training matrix + workflow step completions. If not — you've changed paperwork, not practice.

One product, end to end

One operating system. Seven product domains.

Compliance was the wedge — but CliniManage now runs the whole clinic, from the patient's first booking to their full clinical record to the bill. The electronic health record, HR, bookings, finance and marketing all share the same evidence base, the same tenant boundary, the same audit trail.

Compliance & Governance

  • CQC evidence engine
  • Statutory notifications
  • Audit cycles (PDCA)
  • Incident → Duty of Candour
  • DSPT submission generator

People & HR

  • HRIS + self-service portal
  • Timesheets + holiday + sickness
  • Mandatory training matrix
  • Recruitment + Indeed feed
  • Workflow engine + 6 templates

Bookings & Diaries

  • In-house booking engine (no Setmore)
  • Self-book portal + manage / reschedule
  • Per-clinician diary + week view
  • Recalls, reminders & capacity

Finance

  • Stripe / Square / GoCardless
  • Xero / QuickBooks / Sage journal
  • BrightPay payroll link
  • Lead-to-revenue attribution

Marketing

  • MailerLite / Mailchimp campaigns
  • Local SEO + review aggregation
  • Patient lifecycle
  • Practitioner brand pages

Electronic Health Record

  • Versioned, audit-trailed patient record
  • Problem list, allergies & vitals
  • Prescribing with allergy + interaction checks
  • Immunisations, consent & referrals
  • Pathology results + clinical letters
  • Patient portal & subject-access / FHIR export
  • GP Connect / HL7 / FHIR interoperability

Growth & Intelligence

  • People analytics + Bradford Factor
  • Predictive evidence assembly
  • AI Compliance Copilot
  • Multi-clinic roll-up

Bring your own stack

  • 11 adapter slots, 50+ providers
  • Open SDK
  • Switch provider in one field
  • Marketplace coming Q4 2026
AI-native compliance

Your Copilot answers from your evidence — not the internet.

Ask "Are we ready for CQC?", "What's missing in Caring?", "Draft me a Duty of Candour letter for incident #42." The Copilot answers from your own evidence stream + policies + incidents — never invents — cites every claim back to the source record.

Powered by Claude Opus 4.7 via our adapter pattern. Swap to OpenAI, Azure OpenAI or local Ollama with a single config change.

See the Copilot in action →
COMPLIANCE COPILOT · LIVE EXAMPLE
Are we ready for CQC right now? What's the biggest risk?
Readiness sits at 72/100. Three KLOEs are healthy (E17, E22) but Caring is critically light at 4/15 events. Most-recent Duty of Candour case I3 hasn't reached the outcome-shared stage. Recommended: progress I3 + capture two complaint outcomes this week.
Why we beat generic GRC

Built for healthcare. Speaks UK regulatory English.

Capability Generic HR / GRC SaaS CliniManage
CQC KLOE evidence tagging— manual spreadsheets✓ auto-tagged on every write
UK regulator daily sync— third-party plug-in✓ native, 6 regulators
Duty of Candour workflow (Reg 20)— not modelled✓ 7-stage AI-drafted
DSPT submission— policy templates only✓ auto-drafted from evidence
Mandatory training expiry forecasting— calendar reminders✓ matrix view + workflow ladder
Compliance Copilot grounded in your data— ChatGPT plug-ins✓ Claude Opus 4.7, cited sources
Predictive inspection-window modelling— quarterly reviews✓ 90 days out + gap analysis
Per-employee NI & bank encrypted at rest— varies by vendor✓ AES-GCM, fail-closed
GDPR Subject Access Request export— support ticket✓ single API call
Bring-your-own adapter SDK— rare✓ 11 domains, open SDK
Customer story

Built with The Vesey Private Hospital.

Before CliniManage we spent two weeks building each CQC evidence pack by hand. Now it auto-assembles every time a clinician completes mandatory training or a policy is reviewed. The Compliance Copilot's first answer told me exactly which KLOE was thin — the kind of insight that would take a registered manager half a day to dig out.
Ben Royal · Director, The Vesey Private Hospital
Book a demo

See your own CQC evidence pack in 30 minutes.

We'll spin up a sandbox tenant in your brand, walk through the compliance + HR surface with your real CQC KLOEs in mind, and answer the question every registered manager asks first: what would my next inspection look like?

14-day free trial · cancel any time · no credit card to start