CliniManage runs the whole clinic on one audit trail: a full electronic health record — problem list, medications with allergy & interaction checking, prescribing, vitals, immunisations, consent, referrals, results and letters — plus online booking, the patient portal, invoicing and insurer billing, all wrapped in the CQC evidence engine that made compliance our wedge. Every action a clinician takes becomes inspection evidence under the right KLOE — so by the time the inspector arrives, your pack writes itself.
Every CliniManage plan — even the £149 starter — ships the full compliance core. HR, marketing, bookings and finance layer on when you're ready. The £999 Group tier adds the AI Copilot, predictive evidence assembly, and multi-clinic roll-up.
Every HR / training / audit / incident / policy event auto-tags with the KLOE it evidences. Generate the inspection pack in a single click — pdf-lib backed, branded to your clinic.
Daily GMC / NMC / HCPC / GDC / GPhC / GOsC register check for every clinical staff member. Expired, suspended or revoked registrations trigger immediate Safe + Well-led evidence and a manager alert.
Moderate-or-above harm incident → AI-drafted notification letter (Claude Opus 4.7) → human reviewed → patient acknowledged → outcome shared. Every stage emits Caring + Well-led evidence.
DBS, professional registrations, mandatory training expiries all chase themselves. Hard-stop alert to the registered manager at 7 days — no clinical work without renewal.
Plan → Do → Check → Act state machine. Completed audits auto-emit evidence under your configured target KLOEs (default Effective + Safe). Mandatory + bespoke cycles, side-by-side.
Scans the CQC evidence stream + policy register + audit cycles to draft each mandatory assertion. Submitter reviews + signs off. Saves the registered manager a week of work per year.
Tell us your clinic name, admin email + chosen subdomain. We spin up a sandbox in your brand, seed the UK clinic policy + training catalogue, and email you the admin invite.
Bring your staff list (CSV or one-click). Pick your payment processor (Stripe / Square / GoCardless), email tool (MailerLite / Mailchimp / SendGrid), booking system (Setmore / Cliniko / Semble). The platform routes through whichever you pick — no migration story.
Every HR write, every audit, every workflow step tagged for the right CQC KLOE. The Inspection Readiness panel shows your live score; the Compliance Copilot answers "are we ready?" with cited sources.
CQC inspectors can tell the difference between a clinic where the loop closes and one where it doesn't. Two homecare services rated Outstanding in May 2026 were both Outstanding in the same two domains: Caring + Well-led. The other three were "Good". That ratio is the signal — and it comes from a single behaviour: closing the loop.
CliniManage closes every step of this loop automatically. The audit trail proves it.
What CliniManage does for you, automatically
What CliniManage stops you doing
Every CliniManage tenant gets these as Compliance Copilot quick-prompts. The Copilot answers from your live evidence stream — not vibes.
Copilot scans your evidence stream + workflow transitions in the last 30 days and surfaces the specific changes — policy updates, training refreshers, process tweaks — that were triggered by a Caring or Well-led signal.
Copilot cross-references the change with subsequent incidents + complaints in the same category. Data. Observation. Feedback. Not vibes.
Copilot cross-checks against the mandatory training matrix + workflow step completions. If not — you've changed paperwork, not practice.
Compliance was the wedge — but CliniManage now runs the whole clinic, from the patient's first booking to their full clinical record to the bill. The electronic health record, HR, bookings, finance and marketing all share the same evidence base, the same tenant boundary, the same audit trail.
Ask "Are we ready for CQC?", "What's missing in Caring?", "Draft me a Duty of Candour letter for incident #42." The Copilot answers from your own evidence stream + policies + incidents — never invents — cites every claim back to the source record.
Powered by Claude Opus 4.7 via our adapter pattern. Swap to OpenAI, Azure OpenAI or local Ollama with a single config change.
See the Copilot in action →| Capability | Generic HR / GRC SaaS | CliniManage |
|---|---|---|
| CQC KLOE evidence tagging | — manual spreadsheets | ✓ auto-tagged on every write |
| UK regulator daily sync | — third-party plug-in | ✓ native, 6 regulators |
| Duty of Candour workflow (Reg 20) | — not modelled | ✓ 7-stage AI-drafted |
| DSPT submission | — policy templates only | ✓ auto-drafted from evidence |
| Mandatory training expiry forecasting | — calendar reminders | ✓ matrix view + workflow ladder |
| Compliance Copilot grounded in your data | — ChatGPT plug-ins | ✓ Claude Opus 4.7, cited sources |
| Predictive inspection-window modelling | — quarterly reviews | ✓ 90 days out + gap analysis |
| Per-employee NI & bank encrypted at rest | — varies by vendor | ✓ AES-GCM, fail-closed |
| GDPR Subject Access Request export | — support ticket | ✓ single API call |
| Bring-your-own adapter SDK | — rare | ✓ 11 domains, open SDK |
Before CliniManage we spent two weeks building each CQC evidence pack by hand. Now it auto-assembles every time a clinician completes mandatory training or a policy is reviewed. The Compliance Copilot's first answer told me exactly which KLOE was thin — the kind of insight that would take a registered manager half a day to dig out.Ben Royal · Director, The Vesey Private Hospital
We'll spin up a sandbox tenant in your brand, walk through the compliance + HR surface with your real CQC KLOEs in mind, and answer the question every registered manager asks first: what would my next inspection look like?
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